Shipping & Delivery
General
At Hazel & Maren, we strive to deliver your order as quickly and accurately as possible. This document provides all the information about our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 business days. Once your order has been shipped, you will receive an email with your tracking information.
Delivery Time
The average delivery time is 3 to 7 business days, depending on your location. Please note that delivery times may be longer during busy periods or due to customs procedures.
Shipping Method & Origin
All orders are shipped directly from our supplier in China. As a result, customs duties or import taxes may apply depending on the destination country.
Shipping Costs
Shipping costs are displayed at checkout. They vary depending on the weight of your order, the destination, and the selected shipping method.
Responsibility During Shipping
- If the tracking information indicates that the package has been delivered, responsibility lies with the customer.
- Please carefully check your shipping address; any errors must be reported within 24 hours after placing the order.
For any questions regarding shipping, you can contact us down below.